This Privacy Policy explains how Meolink Team (“Meolink”, “we”, “us”, or “our”) collects, uses, shares, and protects information when you use the Meolink mobile application and related services (the “Service”).
1) Who We Are
2) Age Requirement (17+)
The Service is intended for users who are at least 17 years old. We do not knowingly collect personal information from individuals under 17. If you believe a child under 17 has provided personal information to us, contact us and we will take steps to delete it.
3) Information We Collect
We collect information in three ways: (a) you provide it, (b) we collect it automatically, and (c) we receive it through service interactions (for example, support).
3.1 Information You Provide
- Account information: name, username, email address.
- Profile details (optional): name and username.
- Customer support information: the content of messages you send to support (and attachments you choose to provide).
- Coffee journal content: photos you take or upload, flavor notes, shop and time details, and other entries you add.
- Location information (optional): precise or approximate location if you grant permission.
3.2 Information We Collect Automatically
- Device information: device model, OS version, language, app version, and identifiers necessary for basic functionality.
- Usage analytics: feature usage, interactions, navigation patterns, and approximate timestamps.
- Crash logs and diagnostics: logs needed to detect, diagnose, and fix errors.
- Location information (if authorized): precise or approximate location while using relevant features.
4) AI-Assisted Features (If Enabled by You)
Some features may use automated processing (“AI-assisted features”) to help you create or enhance content—such as generating a personalized flavor profile, summarizing notes, or extracting structured details from photos/text to improve your coffee log.
- Your inputs (photos/text) are processed only on Meolink Team’s own servers to provide the requested result.
- We do not share AI-processing inputs with any third party.
- We delete the photos/text used for AI-assisted processing immediately after processing is complete (or as soon as technically feasible).
- You control whether to upload content for AI-assisted processing.
5) Photos, Face Data, and Biometric Information
- We do not perform facial recognition and we do not create or store biometric identifiers/templates.
- If you submit a photo for a one-time generation/enhancement result, it is processed once and then deleted.
- Photos are intended for journaling and are not used for targeted advertising or marketing.
6) How We Use Information
- Provide and maintain the Service (account creation, syncing, saving entries).
- Personalize your experience (preferences, organization, insights).
- Improve the Service (feature development, bug fixes, performance).
- Safety and security (fraud prevention, abuse detection, enforcing policies).
- Customer support (responding to inquiries).
- Legal compliance (responding to lawful requests, meeting obligations).
7) Legal Bases (Where Applicable)
- Performance of a contract (to provide the Service you request).
- Consent (location permissions, optional AI-assisted uploads).
- Legitimate interests (improving reliability and security).
- Compliance with legal obligations.
9) International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
10) Data Security
- Encryption in transit and encryption at rest where appropriate.
- Access controls and least-privilege practices.
- Regular audits and monitoring.
- Backup and recovery procedures.
No method of transmission or storage is 100% secure. You use the Service at your own risk.
11) Data Retention
- Account data: for the duration of your account.
- After account deletion: delete or anonymize personal information within 30 days (subject to legal requirements).
- Usage analytics: up to 12 months.
- Customer support records: up to 6 months.
We may retain de-identified or aggregated information longer where it cannot reasonably be linked to you.
12) Your Rights and Choices
- Access your personal information.
- Correct inaccurate information.
- Delete your personal information.
- Restrict or object to certain processing.
- Withdraw consent (for example, location permissions or optional uploads).
To exercise rights, email us at hbprrvqo774152@outlook.com. We will respond within 5 business days where feasible and required.
13) Third-Party Links and Services
The Service may contain links to third-party services. We are not responsible for the privacy practices of third parties.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and update the Effective Date. Your continued use of the Service after changes become effective means you accept the updated policy.
15) Dispute Resolution; Governing Law
To the extent permitted by law, disputes will be governed by the laws of our principal place of business and resolved by binding arbitration, except where prohibited or where you have non-waivable rights.
16) Contact Us
If you have questions about this Privacy Policy or our practices, contact: